Counselling Services - 519-888-4567 ext. 32655

Walk-in and emergency appointments are available at the Counselling Services Office on main campus in the Needles Hall addition on the 2nd Floor.

 

If you require transportation from Pharmacy to your appointment and are unable to take the ION, you may ask Security to book a taxi for you.

​

If you require immediate telephone intervention, we can make arrangements for a private space. You can reach Pharmacy Reception directly by calling 519-888-4567, ext. 84499 or go to the reception office on the main floor (PHR 1003). Ask Security to book you a space after hours.

​

Health Services - Student Medical Clinic - 519-888-4096
Offers walk-in appointments for urgent concerns and can be found in Health Services building.

​

*COVID-19 Update: Counselling Services is currently providing services by phone and video between Monday to Friday 8:30 a.m. & 4:30 p.m. To book an appointment please call 519-888-4567 ext. 32655.  Please follow the link for the latest news updates. 

​

​

UW Accessibility Services - Reach out to get academic accommodations 

• Whether you have a known or unknown disability, illness, or condition, they can help you develop an individualized academic accommodation plan for all components of your academic career

​

UW Student Success - Reach out for academic development and support 

​

Outside Counselling and Help: 

• Canadian Mental Health Association 

• Kw Counselling 

• 211 Ontario

• Google 'counselling services near me' 

Off-Campus

Good2Talk - 1-866-925-5454

• Confidential and anonymous

• Available to all Ontario post-secondary students

​

Here 24/7 - 1-844-437-3247

• Supports addictions, mental health and crisis services

• Walk-in options available

• Available to all Ontario post-secondary students

​

Crisis Services Canada - 1-833-456-4566 or by text 45645

• Canada Suicide Prevention Service

• If you’re thinking about suicide, are worried about a friend or loved one, the Canada Suicide Prevention Service is available 24/7 for voice and 4pm to 12am ET for text

​

Empower Me, Mental Health Resources - 1-844-741-6389

• Counseling available via phone, video, and in person

• Available 24/7, 365 days in 22 countries worldwide

​

Kitchener-Waterloo Sexual Assault Support Centre - 519-741-8633

​

Huron Perth Helpline (Stratford) - 1-888-829-7484

Stratford General Hospital - 519-272-8210

​Grand River Hospital - 519-749-4300

St. Mary's Hospital - 519-744-3311

​

On-Campus

UW Police - 519-888-4567 ext. 22222 - For emergency services on campus 24/7

​

​

If you are experiencing a life-threatening issue:

Call 911

​

1. Contact someone you trust

2. Go to the nearest hospital or safe place

3. Call a local help line

4. Contact us during regular University of Waterloo hours at Counselling Services, Mental Health, or Health Services, and we'll try to find local supports to help you

5. If you are out of the country we will do our best to accommodate your communication needs and appointment time requirements. Teleconference, phone etc. can be accommodated as necessary

6. Let us know how we can help!